We take your data protection seriously. This Policy explains what data we collect, how we use it, and what rights you have. Processing is carried out in accordance with GDPR (for EU users) and applicable law.
1. Who We Are
The data controller is OtherClick. Contact details are in the "Contact" section below and on the Impressum page.
2. What Data We Collect
| Category | Examples | When Collected |
|---|---|---|
| Contact data | Name, email, Telegram | When submitting the form |
| Project data | Your website URL | When submitting the form |
| Technical data | IP address, browser, OS | When visiting the site |
| Usage data | Pages viewed | Via analytics (with consent) |
| Payment data | Transaction info | When paying (cards not stored) |
3. Purposes of Processing
- Service delivery: launching campaigns, order communication;
- Request handling: responding to contact form inquiries;
- Security: protection against spam and abuse;
- Service improvement: website analytics (with consent);
- Legal obligations: compliance with applicable law.
4. Legal Basis (GDPR)
| Purpose | Basis |
|---|---|
| Contract performance | Art. 6(1)(b) GDPR |
| Analytics & marketing | Art. 6(1)(a) GDPR — consent |
| Security, fraud prevention | Art. 6(1)(f) GDPR — legitimate interest |
| Legal obligations | Art. 6(1)(c) GDPR |
5. Data Sharing
We do not sell your data. Sharing only occurs with:
- Payment providers — to process payments;
- Analytics services — Google Analytics (with consent);
- Hosting providers — for secure data storage;
- Legal requirements — upon request from authorities.
6. Data Retention
- Order data — up to 3 years after last interaction;
- Contact form data — up to 1 year;
- Technical logs — up to 90 days;
- Analytics data — up to 14 months.
7. Your Rights (GDPR)
You have the right to:
- Access your data (Art. 15);
- Rectification of inaccurate data (Art. 16);
- Erasure (Art. 17);
- Restrict processing (Art. 18);
- Data portability (Art. 20);
- Object to processing (Art. 21);
- Withdraw consent at any time (Art. 7(3));
- Lodge a complaint with a supervisory authority.
To exercise your rights, contact mail@otherclick.com. We respond within 30 days.
8. Cookies
See our Cookie Policy for details.
9. Data Security
We use HTTPS encryption, CSRF protection, access controls, rate limiting, and hashing of sensitive data.
10. International Transfers
Some processors may be outside the EU. We ensure appropriate safeguards under Chapter V GDPR.
11. Changes to This Policy
We may update this Policy. The current version is always available on this page.