Refund Policy

1. Results Guarantee

If within 30 days of payment you do not see the promised results (traffic growth in SimilarWeb or Google Analytics matching your ordered volume), we will at your choice:

• Refund 100% of the paid amount; or
• Compensate with an equivalent volume of free traffic the following month.

2. Refund Conditions

• The campaign was launched and ran for at least 7 days;
• No violations of the Terms of Service by the Client;
• The Client's website was available during the campaign;
• The Client did not make changes affecting traffic tracking.

3. When Refunds Are Not Possible

4. Refund Procedure

1. Contact support — email mail@otherclick.com or Telegram @otherclick with your order number and reason;
2. We review — within 3 business days we analyze campaign data;
3. We decide — if no results confirmed, we offer refund or compensation;
4. We process — funds returned via the same payment method within 5–10 business days.

5. Refund Timeframes

Payment Method	Refund Time
Crypto (BTC, ETH, USDT)	1–3 business days
Bank cards	5–10 business days
PayPal	3–5 business days
Bank transfer	5–10 business days

6. Free Trial

The free trial (up to 5,000 users) is provided without obligations. If unsatisfied, simply don't order a paid campaign — no refund needed.

7. Partial Refunds

If a campaign is partially delivered (e.g., 70% of ordered volume), we refund the undelivered portion or compensate with traffic — Client's choice.

8. EU Consumer Withdrawal Right

EU consumers have a 14-day withdrawal right under Directive 2011/83/EU. However, since the service begins immediately upon consumer request, the withdrawal right may be lost once performance has begun. See section 9.

9. Contact